Privacy Policy
Talentassess ("we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the Talentassess platform.
Last updated: March 2025
1. Information We Collect
Personal Information: Name, email address, phone number, company name, and billing information provided during account creation or checkout.
Assessment Data: Responses and results from assessments completed on our platform. This data is processed by our certified assessment publishers and handled with the highest level of confidentiality.
Usage Data: Browser type, IP address, pages visited, and interaction data collected automatically to improve our services.
Communication Data: Records of correspondence when you contact our support team or use our AI chat assistant.
2. How We Use Your Information
- To process and fulfill your assessment orders
- To deliver assessment access links and reports to designated recipients
- To provide customer support and respond to your inquiries
- To send order confirmations, invoices, and essential service communications
- To improve our platform, products, and user experience
- To comply with legal obligations and regulatory requirements
3. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage of sensitive personal and assessment data
- Role-based access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure payment processing through PCI-DSS compliant payment providers (Stripe)
4. Data Sharing
We do not sell, rent, or trade your personal data. We share information only with:
- Assessment Publishers: Licensed partners (e.g., The Myers-Briggs Company, Hogan Assessments, Wiley) who generate your assessment reports under strict data processing agreements
- Payment Processors: Stripe, for secure transaction processing
- Service Providers: Trusted third parties who assist us in operating our platform, subject to confidentiality agreements
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for a period of 3 years from your last interaction with our platform. Assessment results are stored securely and can be deleted upon written request.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for data processing at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us by phone at +84 28 3511 6023.
7. Cookies
Our platform uses essential cookies to ensure proper functionality and session management. We do not use third-party advertising cookies. Analytics cookies may be used in anonymized form to improve our services.